VOICE / EMAIL CUSTOMER SERVICE REPRESENTATIVE, Customer Service, QUALFON GUYANA INC- EAST BANK DEMARARA-PROVIDENCE

We all appreciate superior customer service. Help us provide it to others. When you join our family of voice or email representatives supporting reputable international companies, you will learn that Qualfon cares. That’s it. We care for our employees who care for our clients.

Responsibilities
• Handle and respond to inbound calls or emails
• Research and resolve inquiries verbally, in writing and on-line
• Maintain and promote a positive attitude while supporting customers and working with team to resolve issues
• Maintain acceptable levels of discretion, teamwork and commitment, endeavoring to exceed expectations in all
Requirements
• 17 years of age
• Proof of secondary education required
• Typing 20-30 wpm
• Ability to read, write and speak English clearly and professionally
• Ability to communicate effectively via telephone and email by utilizing active listening and clearly speaking to customer
• Experience in a customer support environment preferred but not necessary
• Working knowledge of PC-based internet and software applications

Source:   careersngigs.com   From:  CGrecr412    20th, July 2017 08:58 PM     176        Read More

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